Privacy policy

At plenixo.com safeguarding your privacy is paramount to us. This extended Privacy Policy aims to provide you with detailed insights into how we collect, use, and protect your information when you interact with our website or engage with our services. By accessing our website or utilizing our services, you signify your understanding and agreement to the terms outlined herein.

Collection of Information

We may collect various types of information from you, including but not limited to:

1. Personal Information: This may include your name, email address, contact details, postal address, demographic information, and preferences. We collect this data when you voluntarily provide it to us, such as when you create an account, make a purchase, or subscribe to our newsletter.
2. Device Information: When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior. This information helps us enhance your user experience and optimize our website's performance.
3. Transactional Information: If you make a purchase through our website, we may collect transactional details, such as the products purchased, payment method used, and shipping information. This information is necessary to fulfill your orders and process transactions securely.

Use of Information

We utilize the information we collect for various purposes, including:

1. Providing and personalizing our services to meet your needs.
2. Processing transactions and delivering products or services you've requested.
3. Communicating with you regarding your orders, inquiries, or requests.
4. Sending promotional offers, newsletters, and marketing communications that may be of interest to you.
5. Analyzing website usage data to improve our website's functionality, content, and user experience.
6. Conducting market research and understanding customer preferences to enhance our products and services.

Protection of Information

Your privacy and data security are of utmost importance to us. We have implemented robust technical and organizational measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction. Our security protocols adhere to industry best practices and regulatory standards to ensure the integrity and confidentiality of your data.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties for marketing purposes without your consent. However, we may share your information with trusted service providers and business partners who assist us in delivering our services, such as payment processors, shipping companies, and marketing agencies. These third-party entities are obligated to maintain the confidentiality and security of your information in accordance with our privacy standards and legal requirements.

International Data Transfers

In certain instances, your personal information may be transferred and processed outside of your country of residence. By using our services, you consent to the transfer of your data to jurisdictions that may have different data protection laws. Rest assured, we take appropriate measures to ensure that such transfers comply with applicable data protection regulations and provide adequate safeguards for your information.

Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Once the retention period expires, we securely delete or anonymize your data to prevent unauthorized access or use.

Your Rights and Choices

As a valued user of our services, you have certain rights and choices regarding your personal information:

1. Right to Access: You have the right to request access to the personal information we hold about you and receive a copy of such data.
2. Right to Rectification: You may request to correct any inaccuracies or incomplete information in your personal data.
3. Right to Erasure: You have the right to request the deletion of your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
4. Right to Object: You can object to the processing of your personal information for direct marketing purposes or based on legitimate interests.
5. Right to Restriction of Processing: You may request to restrict the processing of your personal information under certain circumstances, such as when you contest the accuracy of the data or the processing is unlawful.

To exercise any of these rights or make inquiries about your personal information, please contact us using the information provided at the end of this Privacy Policy. We will respond to your requests promptly and in accordance with applicable data protection laws.

Cookies and Similar Technologies

Our website may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content and advertisements. By using our website, you consent to the use of these technologies as described in our Cookie Policy. You may adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, please note that disabling cookies may affect the functionality of our website and limit your ability to access certain features.

Third-Party Links

Our website may contain links to third-party websites, products, or services that are not operated or controlled by us. Please be aware that we are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites you visit to understand how they collect, use, and disclose your information.

Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under this age. If you believe that we may have inadvertently collected personal information from a child under 13, please contact us immediately, and we will take appropriate measures to delete such information from our systems.

Changes to This Privacy Policy

We reserve the right to update, modify, or amend this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or technological advancements. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website or through other appropriate communication channels. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us.

We take your privacy seriously and are committed to addressing any inquiries or issues in a timely and transparent manner.

Thank you for taking the time to review our Privacy Policy.

Last Updated: 6.09.2024